Trace harness
Production traces captured into one measurement engine, wired into your existing stack rather than a parallel one. It is the single source that both the live operating view and the audit pack read from.
The measurement layer that makes AI trustable and reliable in production. Repeatable tests on real traces for behavior, policy adherence, and drift, so a customer, board, or auditor acts on evidence instead of a vibe check.
Every claim in the report traces back to source evidence, ownership, and the workflow decision it supports.
We stand up each piece on your traces and hand it back runnable inside your release motion, not as a black box you rent.
Production traces captured into one measurement engine, wired into your existing stack rather than a parallel one. It is the single source that both the live operating view and the audit pack read from.
Test sets seeded from real customer interactions and curated against the policies your buyer cares about. Versioned, reviewed, and owned by the team that ships the model, so the bar travels with the product.
Accuracy, groundedness, refusal correctness, policy adherence, multi-turn consistency, and drift, scored per release, per cohort, and per feature instead of one blended accuracy figure.
An eight-plugin battery covering PII leakage, access-control bypass, GDPR, SQL and prompt injection, hallucination, financial compliance, and IP risk, run on the same traces as the accuracy metrics.
Metric deltas across model versions, providers, and fine-tunes so an upgrade decision has evidence, plus an optimizer that searches for the prompt wording that actually moves those metrics.
The eval suite runs inside your pipeline and blocks a release when behavior regresses, so a change reaches production only after it clears the scenarios that matter.
We stand up the pipelines, red-team plugins, comparison harness, and optimizer, then operate them with your team and hand back a loop it keeps running. Scoping starts standard where your fleet fits common agent patterns, and goes custom where domain behavior needs its own plugins and metrics. Named phases, scoped per engagement.
One accuracy number hides the failures that matter. The measurement layer tests each surface on its own terms.
Intent accuracy, answer groundedness, refusal correctness, multi-turn consistency, and drift between releases, so a support or advisory bot stays right as the model and prompts change underneath it.
Tool-use correctness, plan validity, sub-step verification, recovery behavior, and end-to-end task success, because an agent that picks the wrong tool fails in ways a single answer score never sees.
Retrieval precision and recall, citation faithfulness, and hallucination rate measured against grounded sources, so a retrieval-backed answer is judged on whether it is actually supported.
Tenant-scoped evaluation under token isolation, with per-tenant accuracy, refusal, and policy adherence, so one customer's behavior and data never bleed into another's.
Metric deltas across model versions, providers, and fine-tunes, so a migration or upgrade ships on evidence rather than a demo that looked good in the room.
Adversarial probes for PII leakage, access-control bypass, GDPR, SQL and prompt injection, hallucination, and IP risk, run continuously rather than as a one-time penetration test.
Representative outcome once the eval harness became the deploy gate. 95% stated, about 90% measured. Modeled and self-reported, not an audited fact.
A feature demos well and ships, then quietly gets a share of its answers wrong in production. Without repeatable tests on real traces, no one knows until a customer or regulator points it out.
A model swap, a prompt edit, or a new tool silently breaks behavior that used to work. Evals in CI make that regression visible before the release goes out, not after the support ticket.
A single blended score can look healthy while refusals, citations, or a specific tenant are failing. Per-surface, per-cohort metrics show where the system is actually weak.
When a buyer's security team or an auditor asks for evidence, teams reconstruct it by hand under deadline. The same traces, already mapped to SR 11-7, ISO 42001, NIST AI RMF, and the EU AI Act, are pulled on demand instead.
A repeatable test that measures whether an AI system produces the behavior its builders claim, run on real production traces against named metrics like accuracy, groundedness, refusal correctness, and policy adherence. Not a vibe check.
We take your AI from strategy to outcome, with governance, audit, and evals built into every build. Start with a discovery call, or a quick audit.